Common questions

How long does it take to ship?

Shipments are made every Wednesday. In case of changes, I will always notify you.

What is the production time?

Articles are produced every Monday and Tuesday. I give an estimate of 2 to 5 business days.

What is the shipping method and cost?

Orders are always shipped via registered or registered mail. Being registered is the safest!
Shipping cost varies depending on weight.

Is there a possibility of hand delivery?

There is no such possibility, only sending by mail.

Does the fabric used cause irritation?

No, I always look for fabrics that do not cause allergies or irritation to dogs.

Do waterproof accessories cause allergies?

No, the items are made from hypoallergenic material and therefore do not cause allergies or irritation.

Can I place a custom order?

Yes, whenever you want something personalized you can send a message via social media and I will analyze whether it is possible to produce what you want.

Can I customize a pattern?

No. You can only purchase patterns that are available in store.